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Frequently Asked Questions | LSPA Continuing Education

  1. What is the course registration policy?
  2. What is the LSPA's cancellation policy?
  3. Can I get Connecticut Licensed Environmental Professional, New York Professional Engineer and New York Professional Geologist continuing education credits for LSPA courses?
  4. How do I access the LSPA's learning management system?
  5. What are the continuing education requirements for LSPs?
  6. Where can I find a list of continuing education courses that have been offered by the LSPA in the past few years?
  7. Where can I find a list of continuing education courses that have already been approved for LSP credit by the Board of Registration?
  8. Can I receive a replacement CEU form? I have misplaced/lost my copy.
  9. I am interested in taking some online courses with the LSPA – is there anything I need to know about your live webinars or on-demand courses before registering?
  10. I attended a webinar but haven't received my CEU form yet.
  11. How do I ensure that I will receive Continuing Education Credit for a live webinar?
  12. Do you offer a special rate for government employees?
  13. I have noticed a videographer/photographer at past events, will my picture be taken?

1. What is the LSPA’s course registration policy?

  • Course space will be assigned in the order in which registrations with payments are received.
  • Membership status will be verified and registrations with incorrect payments will be returned.
  • Course registration will be confirmed via email only.
  • Potential attendees who attempt to register after the course is full will be added to a waiting list. Your payment will be returned if space does not become available.
  • LSPA reserves the right to cancel any seminar and if so, will return your full payment.

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2. What is the LSPA’s cancellation policy?

The LSPA’s event cancellation policy applies to all LSPA courses, meetings and other events. LSPA courses include these three formats: in-person, live webinar and on-demand/online.  

  • Emailed or phone call cancellations received prior to three business days before the event will receive a refund minus a $10 processing fee and a 3% credit card fee. (e.g. for a $120 course the refund would be $120.00 - $10.00 - $3.60 = $106.40).
  • Emailed or phone call cancellations within three business days prior to an event are not allowed refunds. (Only in emergency situations and at the discretion of the LSPA will the LSPA grant a refund for a canceled registration.)   
  • No refunds will be granted for courses or events that are less than $60. 
  • If you are unable to attend an in-person event for which you have already paid, we encourage you to send someone in your place. If your replacement wishes to receive LSP credit, you must notify the LSPA, even if it is the same day. We need this recordkeeping for the LSP Board of Registration and to provide your CEU form. 
  • If you are unable to attend a live webinar for which you have already paid and you wish to transfer your admittance to someone else, you must contact the LSPA at least 24 hours before the webinar so that we can facilitate appropriate admittance links for your replacement. Note: Sharing your link with another person is prohibited and does not transfer attendance for webinar. 
  • To cancel your registration for a live webinar, please contact the LSPA via email at [email protected] or call 617.977.4304. Please do not use the self-cancellation feature through Zoom.
  • For live webinars and on-demand, online courses, it is your responsibility to understand how to use your computer links, confirm system requirements, and test your electronic devices prior to the start of the webinar or on-demand, online course. If something in your system is preventing your participation, you will not be provided a refund.
  • If you are unable to attend an in-person event, especially a course, please notify the LSPA as soon as you know – even the evening before or the morning of a course. Please do so even if you are not eligible for a refund.  Many of our courses have waiting lists and some of your colleagues might just be able to attend at the last minute. It’s unfortunate to have empty seats.   
  • The LSPA reserves the right to cancel an event and if so, will return your full payment.

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3. Can I get Connecticut Licensed Environmental Professional and New York Professional Engineer continuing education credits for LSPA courses?

Yes, many LSPA courses offer Connecticut Licensed Environmental Professional (CT LEP), New York Professional Engineer (NY PE) and New York Professional Geologist (PG) credits in addition to LSP credit. 

When you register for an LSPA course there will be the option to receive other state credits as well. There is no additional charge to receive these credits. Credit certificates from all three states will be loaded into your account on the LSPA's Learning Management System. When you need your certificate(s), just print those that pertain to you. 

Please contact Michelle Zelch at [email protected] or 617-977-4304 with any questions or concerns.

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4. How do I access the LSPA Learning Management System (LMS)?

The LSPA's learning management system is used to deliver online course content and distribute CEUs for live webinars. Here is a link to access the learning management system. If you have an existing account on the LSPA's website, your username is the same in the learning management system. Please enter this information in the login box and then you can reset your password. If you have any issues, please contact Kristi Lefebvre at [email protected].  

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5. What are the continuing education requirements for LSPs?

As part of maintaining an LSP license, an LSP must earn a minimum of 48 continuing education credits every three years.

The continuing education of LSPs is regulated by the LSP Board of Registration whose website provides a summary of continuing education requirements and FAQs. 

Also, Massachusetts 309 CMR presents the continuing education regulations for LSPs.

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6. Where can I find a list of continuing education courses that have been offered by the LSPA in the past few years?

Click here to view a list of the continuing education courses and membership meetings that the LSPA has offered for credit.

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7. Where can I find a list of continuing education courses that have already been approved for LSP credit by the Board of Registration?

The LSP Board of Registration website provides a list of those courses.   

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8. Can I receive a replacement CEU form? I have misplaced/lost my copy. 

Yes, please click here to request a replacement CEU form for any course that you completed with the LSPA. There is a $30 processing fee for each form.  

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9. I am interested in taking some online courses with the LSPA – is there anything I need to know about your live webinars or on-demand courses before registering?

Live webinars are taught using the Zoom platform. Learners must be logged into the webinar at the start of the program and answer all polling questions, if they are seeking credit for the course. A list of live webinars can be found here.

The on-demand courses are offered through the LSPA Learning Management System (LMS). These courses can be taken at your own pace over the course of a one-month period. Learners must successfully pass an assessment at the end of the course. The length of the assessment may vary depending upon the length of the course. CEUs are distributed automatically via email once the assessment is complete and the learner is successfully logged out of the LMS. The LMS does not update until you are logged out.  A list of on-demand courses can be found here.

A good internet connection is required to participate in live webinars and on-demand courses. Also, here is a list of frequently asked questions pulled from the course evaluations.

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10. I attended a webinar but have not received my CEU form yet.

The LSPA's learning management system (LMS) is used to distribute CEUs for live webinars.  The LSPA reviews the Zoom generated records to confirm full attendance and attentiveness.  The LSPA will then load the CEU's into the LMS and notify you via email that it's available to download.  Generally, the CEUs will be available in the LMS a few days after the webinar.  However, please note, the LSP Board administers the CEU forms and at times the forms are not available to the LSPA and therefore a longer wait is required. 


11. In order to receive Continuing Education Credit for a live webinar, the LSPA checks to ensure that an attendee has:

  1. Attended1 the webinar using a unique link contained in the registration email. Call-in only participants are not eligible for CE credit; if you need to call in you must also be logged into the webinar so you can see the slides and participate in the polls. 
  2. Attended the full length of the webinar. That means being signed in from the beginning of the webinar through the end. Per 309 CMR, partial LSP credit is not available for courses 4 credits and under. Please note: The Q&A session is considered part of the program. 
  3. Completed the polling questions throughout the webinar. If you are having issues with the polling questions while you are on the webinar, please email your selected answers to the LSPA at [email protected] so we can confirm your participation.
  4. Completed the evaluation after the presentation.

It is each registrant’s responsibility to ensure in advance that their technology is working properly for whatever platform on which the LSPA webinar is being offered (typically Zoom or GoToWebinar). LSPA staff cannot be responsible for individual tech troubleshooting and are typically not available once the webinar begins to assist with technical issues. If you wish, you can email the LSPA at [email protected] to let us know what issues are encountering so we have it on record. 

If you have not successfully completed the webinar for credit, the LSPA will email you within one week or so to inform you of the reasons why.

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12. Do you offer a special rate for government employees?

Yes, LSP Association offers a special rate to government employees for both membership dues and course fees. LSPA's policy is stated below. If you would like to register using the special government rate, please email [email protected] to receive your promotional code. Please include your name along with the course or meeting that you would like to attend. 

Any person whose primary employment is as an employee of a municipal, state, or federal government agency may attend an LSPA or MassDEP/LSPA continuing education course at a special government rate, whether they are an LSPA member or not, and regardless of whether they take the course for credit. For any course more than 4 hours in length, the government rate will be $60. For any course 4 hours or less, the government rate will be $30.

If a government employee who is an LSPA member attends an LSPA member meeting for credit, then the $30 rate applies. If that person doesn’t want credit, they can attend the meeting for free because they are an LSPA member.  (A government employee can become an LSPA member for $20/year).  

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13. I have noticed a videographer/photographer at past events, will my picture be taken?  

Photographs and/or video may be taken at LSPA events for use in advertising or marketing. Your name will not be used. By taking part in LSPA events, you grant LSPA permission to use the images. This might include (but is not limited to), the right to use them in LSPA printed and online marketing materials, social media and press releases. If you do not wish to be photographed, please inform an event organizer. There is a disclaimer as part of the registration. 

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